An agency may contact you if they have seen your details on a website (Reed, Totaljobs, Indeed) or you have applied to a position online. Alternatively, you may have spoken with them some time ago and they are contacting you to update your details.

In recent years it has become less likely that you will be asked to attend a face to face interview with an agency, so the first contact is usually a detailed telephone interview. The purpose of this is to gain as much detail as possible about your experience and to find out where you want to be.

It is vitally important that you are as honest as possible during this interview, especially when you are asked your reasons for leaving, where you are willing to travel and your salary expectations.

Once the agency has interviewed you, they will be in a position to work on your behalf. They may have current vacancies which suit your skills and experience, in which case they will discuss these with you. If this is not the case, they will contact clients on your behalf to see if they have a role which is suitable for you. This is one of the reasons why it is important for you to keep in contact with your recruitment consultant, so that they don’t contact places which you have already applied to yourself.

Most agencies, including RG will convert your CV into a standard format which does not contain your personal contact details. This will be sent to clients with suitable openings, but only with your consent. RG will only send CVs with your permission.

If you are selected for interview, your agency will co-ordinate this process for you. At RG we make an appointment to speak to you in detail prior to your interview, which will give you an opportunity to ask questions about the job and the company.