• What Candidates Should Expect From An Agency

What Candidates Should Expect From An Agency

What Candidates Should Expect From An Agency

First Contact

An agency may contact you if they have seen your details on a website (Reed, Totaljobs, Indeed) or you have applied to a position online. Alternatively, you may have spoken with them some time ago and they are contacting you to update your details.

In recent years it has become less likely that you will be asked to attend a face to face interview with an agency, so the first contact is usually a detailed telephone interview. The purpose of this is to gain as much detail as possible about your experience and to find out where you want to be.

It is vitally important that you are as honest as possible during this interview, especially when you are asked your reasons for leaving, where you are willing to travel and your salary expectations.

What will the agency do for me?

Once the agency has interviewed you, they will be in a position to work on your behalf. They may have current vacancies which suit your skills and experience, in which case they will discuss these with you. If this is not the case, they will contact clients on your behalf to see if they have a role which is suitable for you. This is one of the reasons why it is important for you to keep in contact with your recruitment consultant, so that they don’t contact places which you have already applied to yourself.

Most agencies, including RG will convert your CV into a standard format which does not contain your personal contact details. This will be sent to clients with suitable openings, but only with your consent. RG will only send CVs with your permission.

If you are selected for interview, your agency will co-ordinate this process for you. At RG we make an appointment to speak to you in detail prior to your interview, which will give you an opportunity to ask questions about the job and the company.

We are able to help you with different types of meeting, for example competency-based interviews, or those which take place remotely, so that you feel fully prepared. Knowing our clients and candidates well means that we can make sure that you don’t find yourself somewhere unsuitable.

Whether you are successful, or this turns out not to be the job for you, your consultant will inform you as soon as they hear from the client. You should always expect feedback either directly from the client or via the agency, who will keep your details and continue to search for opportunities until you let them know that you are no longer available.

Dos And Don’ts


  • Be honest about what you do and don’t like

  • Tell the agency about other interviews you have

  • Make sure you let the agency know if you are no longer looking

  • Keep in contact and update the agency with any changes to your circumstances

  • Let them know if you are unable to make an interview

  • Let us know about any worries or concerns you have


  • Become disheartened, if you use feedback well it is only a matter of time before you find the perfect role.

What our Clients & Candidates say…

” We are a small manufacturing business with low staff turnover, so when we do recruit it is vital that we not only get an individual who is technically capable but also someone who is a good fit to the business. “

” What impressed me about RG Consultancy was the time they took to understand our business and send candidates who covered both these aspects. “

” Whenever we have used RG the process has been quick, efficient and has produced great results for the company. “

” I would highly recommend RG Consultancy to anyone wanting a local business who knows and understands the market and will source high quality candidates that are right for your business. ”

” We are delighted with our recruitee and I would definitely use RG Consultancy again if the need arose ( which I hope it won’t). ”

” …I would just like to add that you and team at RG have been excellent throughout this whole process. Thank you! We would definitely work with your team again. ”

” If I could just say though that you and Eric have been fantastic, and I thank you for that. A completely different experience than I get with literally any other recruiter I have used. Keep doing what you do! ”

” I was looking to find a new challenge and role locally, I approached Eric regarding a role he was advertising and he managed to secure an interview within days. Everything was organised smoothly and efficiently and Eric was fully supportive throughout the whole interview process, giving me sound advice and information at all times. “

” He is highly professional and free of the superficiality that many other recruitment consultants provide. I would not hesitate to recommend him and would certainly use him as a client in the future. “